German Sales Steering Associate

Maastricht Aachen Airport40 hoursHBO

About this function

Our Client, situated in Maastricht, is part of Europe's most seamless "on-demand delivery platform" offering its
customers a full array of off and on-line solutions to find, book and trace each individual on demand delivery in a simple and efficient manner. Combining state of the art technology with Europe's most dense carrier network, they are available 24/7 for the clients Shippers in more than 13 countries. The 500 transportation experts make the Group one of Europe's leading customer centric service providers.

The Sales Steering Associate is based in Maastricht with responsibility for the German market and reports directly to the Customer Success Manager.

Responsibilities

  • Preparing, reviewing, and finalizing sales proposals within the Group sales rules
  • Cross-departmental coordination of customer specific projects
  • Customer platform onboarding & implementation management execution
  • Customer Card creation and continuous management thereof
  • Reporting towards internal and external stakeholders
  • Participate in customer performance calls and follow up on actions to be taken
  • CRM process surveillance
  • Suggesting reporting automation programs
  • Customer ticketing resolution

Job requirements

Profile

  • Operational background with commercial affinities
  • Bachelor Education
  • Customer service oriented
  • Proficient in all Microsoft office applications or similar tools by Google
  • Good interpersonal and communication skills
  • Ability to anticipate act proactively
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time management skills.
  • Profound German and English verbally and in writing
  • Any other language skill is a plus

Location

Maastricht Aachen Airport

Hours per week

40 hours

Working Hours

Daytime

Contact

Edmée Peters
Email address: e.peters@wiertz.com
Phone number: +31 45 5639800

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