Customer Operator

Maastricht-Airport | 40 uur | Uitzendwerk

Solliciteer nu

In this job you are responsible for :
Timely payment behaviour of the customers. This will result in a balanced aging of our Accounts Receivable ledger, a solid cash position, low DSO and minimal credit risk. Reporting to the Credit Manager, the Customer Operator will be charged with the
following tasks:

  • Daily contact with the customers to speed up the incoming payment ( via phone, mail , automatic workflows) in compliance with the process.
  • Customer's inquiries promptly and accurately by understanding customer market and needs.
  • Manage customer's receivable issues, disputes and/or claims with customer service and commercial colleagues by collecting, analysing and reviewing client data.
  • Inform and liaise with sales/customer service

Functie-eisen

Requirements:

  • Excellent communication skills
  • Autonomous and perseverance
  • Excellent knowledge OFFICE ( Excel)
  • Fluent in English & other languages such as Spanish/French/Italian or German are considered as a valuable asset
  • Customer focused, result-driven and enthusiastic
  • Confident, assertive, self-disciplined and self-motivated attitude
  • Preferably experience in the Transport industry

Competences:
Team player, customer-oriented, flexibility, stress resistant, rigorous, cost-conscious and persuasiveness.

Locatie

Maastricht-Airport

Uren per week

40 uur

Contact

Edmee Peters
Avenue Ceramique 16, 6221 KV Maastricht
Telefoonnummer: 043 3510086
E-mailadres: maastricht@wiertz.com