For one of Europe's leading providers of Premium Freight services we are currently looking for a Customer Service Agent . This company, located at Maastricht-Aachen Airport, delivers the highest possible service trough our highly skilled customer service agents and with the help of state-of-the-art technology and systems. The work consists of the following activities: Looking after transportation requests and orders, maintain direct contact with existing and potential carriers and sub-contractors, make calculations for proposals by means of an in-house computer system, planning the transport and monitoring the shipment from A to Z, maintain regular contact with the carriers and sub-contractors during the shipment, deal with all administrative process as a result of the above mentioned actions.
You have excellent communication skills with a carrier oriented approach, a higher vocational education level (equivalent to Dutch MBO / MBO + level), some years of experience in the field of transportation planning, preferably with contacts within a hauliers network, language skills both verbal and in writing in Italian and Polish are a must and English is mandatory.
Avenue Ceramique 14, 6221 KV Maastricht
Telefoonnummer: 043 3510086