Maastricht | 40 uur | € 2.110,- per maand | Uitzendwerk
The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of vehicles.All inquiries and complaints are handled by telephone, mail, fax or e-mail.
As a Customer Service Representative you are the most important interface between the customer and the organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.
The Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective customers of a big car dealer. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level.
Working hours: 40 hours a week, monday-friday.
Work in a growing international company in a young, ambitious, professional and dynamic environment.We offer a competitive salary. In addition, a shift allowance based on actual hours is paid.A comprehensive relocation package is applicable for candidates living further than 50km and willing to relocate to within 20km.Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.
We are looking for a (Near-) native German speaker, who is also fluent in English (corporate language) and has good written and verbal skills. Advanced negotiation skills, computer literacy, very good knowledge of geography of Germany, experience in customer care, good understanding of customer satisfaction and being a team player are seen as a plus.
Being Open-minded to a diversity of culture and having the ability to prioritize, analyze, plan and coordinate on high volumes is very important in this job.
Are you interested in this vacancy? Please send u a motivation letter in German and English as well as your resume in English.
€ 2.110,- per maand
Avenue Ceramique 16, 6221 KV Maastricht
Telefoonnummer: 043 3510086